Dope Neons Reviews

Dopeneons.com is a website that specializes in neon signs and lights. They offer a wide variety of ready-made neon designs and also provide the option for customers to create their own custom LED Neon Sign. The website features various collections including Dope Clocks, Astrology, Bar and Pub, Business, Gaming, and many more. They also offer personalized neon signs which can be customized with your name, making them a unique gift or a conversation starter for your home, bar, game room, or business premises.

Dopeneons.com offers a wide range of neon signs that can be used in various settings such as homes, bars, game rooms, or business premises. They have a vast collection of ready-made neon designs. Their product categories include Dope Clocks, Astrology, Bar and Pub, Business, Camping, Certificates of Excellence, Diner and Restaurant, DJ Signs, Fishing, Football, Gaming, Golf, Grand Prix, Gym, Hair and Beauty, Halloween, Hot Tub and Spa, Hunting, LED Neon Flex Signs, Legends, Luxury Framed Two Tone, Man Cave, Motorcycle, Movie & Film, Music, Nautical, Nursing & Pharma, Open Signs, Personalized Signs, Restrooms and Toilets, Slogans and Expressions, Snowboard & Ski, Snowmobiling, Studio, Surfing, Tattoo Studio, Truckin', Two Tone Signs, USB Extension Cord, Van Life & Travel, Wedding, Well-being & Spiritual, Wooden LED Neon Signs, Xmas, and Your Design - Custom Signs.

In addition to their ready-made designs, they also offer custom LED neon signs that can be personalized with your name, making them a unique and thoughtful gift. Customers have praised the quality of their products, their fast and efficient service, and their excellent customer service. The signs are well-packaged and delivered promptly. Customers have used these signs as gifts and decorations in their motorhomes, and they have been well-received. The company keeps in touch with customers throughout the order process.

Please note that this information is based on the latest available data and may be subject to change.

The Dope Neons customer service team is available MON-FRI to answer any queries. The team can be contacted at customerservice@dopeneons.com. When contacting, it's recommended to be as detailed as possible. If there's an order number, include it. If the item is damaged, include a photograph. If there's a need to amend the order, provide as much information as possible. If there's a desire to cancel the order, ensure it was ordered less than 24 hours ago. It's also suggested to familiarize with the Shipping Guide prior to requesting an update on the status of the order. The team aims to reply to all emails within 48hrs. If there's no response, check the junk/spam folder in case the email has gone there.

"Dopeneons.com" is known for its custom LED neon signs. These signs can be personalized with a name and are often used as unique gifts or focal points in homes, bars, game rooms, or business premises. The website offers a wide range of collections including Dope Clocks, Astrology, Bar and Pub, Business, Camping, Gaming, Gym, Hair and Beauty, Halloween, Hot Tub and Spa, Music, Open Signs, Personalized Signs, Slogans and Expressions, Wedding, and many more. Each collection features a variety of items. For instance, the Gaming collection has 99 items, while the Bar and Pub collection boasts 183 items. The website also offers accessories and Astrology items among others. The products are well-received by customers, with many praising the quality, fast delivery, and excellent customer service.

The Dope Neons customer service team is available MON-FRI to answer any queries. They can be reached at customerservice@dopeneons.com. Their working hours are from 9am-4pm. When contacting them, it's recommended to be as detailed as possible. If there's an order number, include it. If an item is damaged, include a photograph. If there's a need to amend an order, provide as much information as possible. If there's a desire to cancel an order, ensure it was ordered less than 24 hours ago. It's also suggested to familiarize oneself with their Shipping Guide prior to requesting an update on the status of the order. They aim to reply to all emails within 48hrs, so please first check the junk/spam folder in case their email has gone there.

Dope Neons offers a 28-day return and refund policy. If not completely satisfied with the purchase, the product can be returned for a full refund or exchange for another item within 28 calendar days from the date it was received. This excludes personalised and custom items. The product must be returned in the same condition it was received and in the original packaging. Once the return is received, the status of the refund will be notified after inspecting the item. If the return is approved, a refund will be initiated to the credit card or original method of payment. The credit will be received within a certain amount of days, depending on the card issuer's policies.

It is the customer's responsibility to notify Dope Neons of damaged or defective items within 28 days of delivery. Claims made after this date will not be eligible for a refund. If the item has arrived damaged, it should be reported within 7 days of receiving the goods with the order number and a photograph of the damaged item. If the item arrives defective or becomes defective within the 28-day period, a short video clip of the issue should be provided for the claims team to review. Once the evidence has been verified, a refund or replacement will be provided as appropriate.

Personalised and custom-made items, including image, design, and name personalisations are non-refundable. If there is a misspelling or error in the design that differs from the original request, a refund or replacement will be provided as required.

The customer will be responsible for paying for their own shipping costs for returning the item. Shipping costs are non-refundable. If the item is damaged or defective and reported within 28 days of receiving the goods, a replacement product will be shipped out free of charge. Parcels that are returned due to either an incorrect address being supplied or a person at the delivery address rejecting the parcel will result in a re-delivery fee.

Dope Neons ships to destinations in North America, Europe, and Australasia. Updates are sent at every stage, from the minute the order is placed to the parcel arriving at the doorstep. Notifications are sent when the order is processed, when it has been shipped out, when the parcel is out for delivery, and again once it has been delivered. Tracking will be available once the parcel has been shipped and scanned at the sorting centre. If the order contains more than one item, they may be sent in multiple parcels. Multiple packages will still arrive within the shipping time frame.

Dope Neons ships to destinations in North America, Europe, and Australasia. Updates are sent at every stage, from the minute the order is placed to the parcel arriving at the doorstep. Notifications are sent when the order is processed, when it has been shipped out, when the parcel is out for delivery, and again once it has been delivered. If an order contains more than one item, they may be sent in multiple parcels. If items arrive separately, this is to ensure the items are on their way as soon as they are picked and packed by the team. Multiple packages will still arrive within the shipping time frame. If the wrong item is ordered, please contact Dope Neons within 12 hours to amend the order. Unfortunately, the order cannot be canceled once it has been processed and entered production. If an item arrives damaged or defective, please reach out with the order number and a photograph of the damaged item. If the item is defective, please send a short video clip of the issue. Shipping costs for returning an item are the responsibility of the customer and are non-refundable. If the item is damaged or defective and reported within 28 days of receiving the goods, a replacement product will be shipped out free of charge.

To return an item to Dope Neons, follow these steps:

1. Ensure the product is in the same condition it was received and in the original packaging.
2. Return the product within 28 calendar days from the date it was received.
3. Personalised and custom items are excluded from this return policy.
4. Once the return is received, the status of the refund will be notified after inspecting the item.
5. If the return is approved, a refund will be initiated to the original method of payment.
6. The credit will be received within a certain amount of days, depending on the card issuer's policies.
7. If the item is damaged or defective, notify Dope Neons within 28 days of delivery. If the item arrives damaged, reach out within 7 days with the order number and a photograph of the damaged item. If the item is defective, reach out with a short video clip of the issue.
8. Shipping costs for returning the item will be the responsibility of the customer. If the item is damaged or defective and reported within 28 days, a replacement product will be shipped out free of charge.

For any further questions, contact Dope Neons at customerservice@dopeneons.com. Please note that this information is subject to change and it's always best to check the latest return policy on the Dope Neons website.